The company announced that Zoom plans to launch support for automatic closed captioning with a free account this fall, as part of its efforts to make the service more accessible. If you are a free account holder and need to access this feature before then, Zoom allows users to manually request access to the real-time transcription feature through the Google form linked in its announcement.
Automatic transcription is not a new zoom feature. The service has previously provided AI-based real-time transcription for all its paid accounts. Otherwise, the meeting host must manually add his own title or use a third-party service. But now, this feature will be provided for free to millions of users who rely on Zoom̵
Other video conferencing services (such as Google Meet) also provide automatic closed captioning. Considering the widespread use of Zoom since the beginning of the pandemic, it’s nice to see that it adds more accessibility features. Previous efforts to make Zoom more accessible include allowing meetings to pin and focus interpreters on calls, and adding screen reader support.