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Home / Business / Watchdogs say the Supreme Court’s ruling may make it easier for Americans to receive more robot calls

Watchdogs say the Supreme Court’s ruling may make it easier for Americans to receive more robot calls



In a unanimous ruling that may have a significant impact on telemarketing, the Supreme Court ruled: Facebook (FB) You cannot be sued for repeatedly sending security alerts to customers because the text does not come from an automatic dialer.

Court records show that the ruling was made six years after a man in Montana sued Facebook. According to his complaint, Noah Duguid did not have a Facebook account and never gave the company’s mobile phone number, but somehow stored it in the company’s database.

He keeps receiving text messages He claimed that even if he followed the instructions on how to stop the message, it still came from the social media company. Duguid told CNN that the texts only stopped after he filed a lawsuit.

The case depends on the court̵

7;s interpretation of the 1991 Telephone Consumer Protection Act, which protects US mobile phone users from unnecessary robotic phone attacks.

His lawyer argued that Facebook’s automated messaging violated the bill’s rules prohibiting automated dialing and sending text messages to mobile phones. In order to comply with the requirements of the “automatic telephone dialing system”, the bill stipulates that the equipment must have the following functions: Or produce Use random or sequential number generator for phone numbers.

But the evidence in Duguid’s case shows that Facebook did not use an automatic dialer in the message sent to him-the technology is now obsolete-found in a verdict written by court judge Sonia Sotomayor , Facebook did not violate the law.

She wrote in her opinion: “Duguayde had a dispute with Congress, and Congress did not define the automatic dialer as resilient as he wanted.” “The court must explain what Congress wrote, that is,’use random or continuous The’digital generator’ will modify the’storage’ and the’production’.

A Facebook spokesperson wrote in an email statement: “As the court recognized, the provisions of the law are in no way intended to prohibit companies from sending targeted security notices, and the court’s decision will allow companies to continue their efforts to protect them. The security of user accounts.”

According to YouMail data, in the United States, the number of Robocalls is on the rise. In February alone, Americans received more than 4.6 billion unsolicited calls from companies.

The National Consumer Law Center (National Consumer Law Center), an advocacy organization for low-income consumers, expressed the hope that the automated call company will transform its automated system to reflect Facebook’s behavior..

NCLC senior consultant Margot Saunders said in a statement: “The company will use automatic dialers that are not covered by the narrow definition of the Supreme Court to inject more unnecessary robocall and automatic text into our mobile phones.”
Saunders called on Congress to take action against useless automated calls and text messages. The NCLC stated that the nationwide call list did not provide some protection for consumers, but claimed that call centers often ignored the law.
According to the latest data from YouMail, the number of Robocalls has been on the rise before the court’s ruling on Thursday. According to YouMail researchers, Americans received more than 4.6 billion smartphones in February, an increase of 15% from January.

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