California resident Lisa Irving said that Irving’s lawyer Adam Wolf told CNN that she was denied driving 14 times or verbally by the driver in 2016 and 2018 Abuse.
The award stated: “Whether its driver is an employee or an independent contractor, Uber is still subject to the ADA due to its contractual relationship with the driver.”
“We are proud that Uber’s technology has helped blind people, and regret Ms. Irving’s experience. Drivers using Uber apps should provide riders with service animals and comply with accessibility services and other laws. We Educate drivers on a regular basis. Our dedicated team will investigate every complaint and take appropriate action.”
Irving said that in addition to being refused to ride, Irving also said that some drivers who came to pick her up verbally abused her and her service dog Bernie.
She claimed that some of the rides she was denied caused her to be late for work and “facilitated her separation from her employer.”
Irving said that because of the award, at least because of the behavior of one driver, she felt unsafe.
“[The driver] The arbitrator yelled and told her to get out of the car at least fifteen times, and once pulled the car and asked her to get out of the car in a dangerous area, making him feel helpless against his intimidation and threats. “The arbitrator wrote.
According to the award, Irving filed a complaint against the driver to Uber.
The award said: “According to the U.S. Department of Justice’s interpretation of the ADA, Uber should be held responsible for these incidents, but also due to Uber’s contract supervision of drivers and failure to properly train its workers to prevent discrimination.
“Among all Americans who should be liberated from the carpool revolution, the blind and visually impaired are the ones who benefit the most. However, the track record of major carpooling services is spotty at best and discriminatory in public. At the bottom level, according to the Americans with Disabilities Act, guide dogs should be able to walk wherever blind people can go.” Irving’s lawyer Catherine Cabalo said in a statement.