Amazon The Ring device owned has long been censored by privacy advocates. Now, the brand is completely dealing with another issue because the US Consumer Product Safety Commission (CPSC) has issued a recall notice for its second-generation doorbell. Due to fire and burn concerns, the United States has recalled approximately 350,000 vehicles and Canada has recalled 8,700 vehicles. These devices are sold through Amazon’s sites and retail stores.
The recall occurred in 23 fire reports and 8 reports of minor burns related to the model. According to the US Consumer Product Safety Commission (CPSC), the problem specifically involves the use of incorrect screws during the installation of the smart doorbell.ring That said, as long as the user only uses the screws that come with the system, the problem will not affect the user. On the other hand, improper use may directly damage the battery of the doorbell, leading to the above-mentioned problems, thereby causing personal injury or property damage.
The spokesperson told TechCrunch: “Customer safety is our top priority.”
The committee’s website lists detailed information about the units affected by the news, adding that Amazon is voluntarily conducting a recall. According to the CPSC, “Consumers should immediately stop installing the recalled video doorbell and contact Ring to obtain revised installation instructions.”
After purchasing Ring in 2018, the brand has been causing controversy over privacy and security issues. In September, the company promised to add end-to-end encryption to the video captured using the device.