Buy new, foldable onesversus Users from Amazon may be surprised when unpacking. That is, someone may get there first.
“Note: Initially, Razr was originally intended to be shipped in an unfolded state,” it reads on the note that has been removed on the note at the top of the Amazon listing on the unlocked phone (and put hats on the friends of The Verge Cap to show attention). “However, to better protect the display, we folded the Razr-safer, but the appearance may not be as elegant as we hoped.
The note concludes: “If you see fingerprints on your device, we apologize, but we guarantee that your Razr is brand new.”
The new Razr is made of aluminum and Gorilla Glass 5., Motorola told us. Initially, Motorola placed the phone in a special box that was designed to double as a speaker base and showcase the expanded OLED screen, as you can see in this CNET unboxing video.
When some customers recently bought a mobile phone on Amazon and received a pre-opened box with a foldable phone, they were not satisfied.
“There is no protective film on the inner screen, and the protective film on the outer screen is [offset] It was really bad, and the device was folded in the packaging. “Last, but not least, when inspecting the lid of the box, I noticed that someone did some hand-cutting to make the lid fit for the phone to fold…”
Motorola told CNET that it had packed the phone in the folded position from the beginning. It is not clear when the packaging process will be changed or the reason for the change.
A Motorola spokesperson said: “Motorola is packaging the new Razr in a closed form at the factory level, so Amazon will not reopen the device.” “Once the device leaves our facility, it will not reopen.”
Amazon did not immediately respond to a request for comment.
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