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Home / Business / Telegraph pole arson causes massive internet outages for Cox customers north of Phoenix | Arizona News

Telegraph pole arson causes massive internet outages for Cox customers north of Phoenix | Arizona News



Phoenix (3TV / CBS 5)- The lighted telephone poles caused Cox Internet customers in northern Phoenix to lose Internet service starting Wednesday afternoon and continuing until Thursday.

According to Cox spokesperson Andrea Pappas, the APS power poles near Third Street and Bell Road caught fire on Wednesday afternoon, damaging thousands of optical fibers that power Cox’s Internet service. connection.

Papas said that the Cox team had been working on restoring services all night, but did not have time to fully restore services. It is unclear exactly how many customers were affected, but people from northern Phoenix all the way to Anthem have reported outages.

Sergeant Phoenix Police Department̵

7;s Ann Justus said preliminary information indicated that the fire was deliberately set. Anyone with information about this arson should call the Phoenix Police at 602-262-6141, or remain anonymous, call 480-WITNESS to call a silent witness, or call 480-TESTIGO for Spanish speakers.

Please stay on azfamily.com to get the latest information about this developing story.


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