- Spirit Airlines said that the family of four was cancelled because they refused to wear masks.
- Video of the incident showed that masked parents were told to leave while their maskless children were eating.
- Spirit said that what is not shown is that the parents did not comply with the mask regulations as soon as possible.
- Check out more stories on Insider’s business page.
Spirit Airlines is defending its decision to cancel the flight because it was a family mask violation.
On Monday, the battle from Orlando, Florida to Atlantic City, New Jersey was finally delayed for more than two hours because passengers’ flights were evacuated and family members were allowed to re-board the plane.
A video of part of the incident was posted on Twitter, but the whole incident is still unclear. In a widely shared video, the father, the pregnant mother and their two children were seen being told to leave the plane. In the video, both the mother and father are wearing masks, although the father is seen moving them away at some point to talk to the flight attendants.
One of their children sits on the mother̵
“I told you that it’s illegal-you have to get out of the car. I don’t want to do this.” A flight attendant seemed to be in a different situation from when she first faced her family. Video posted by Disclose.TV.
When both parents did not comply, the stewardess then pointed at the child on the child’s knee.
In the video, the flight attendant told the family to leave the plane and said: “If they do not follow the rules, I must get off the plane and call the police.”
— Disclose.tv🚨 (@disclosetv) April 5, 2021
Federal law stipulates that all passengers over the age of 2 who are not taking meals on an airplane must wear masks. President Joe Biden signed an executive order in January requiring all air travellers to wear masks on airplanes, and the Centers for Disease Control and Prevention (Centers for Disease Control and Prevention) also required multiple modes of transportation. Wear masks (including buses and subways).
It is not yet clear how old the child who is not wearing a mask is, but in a video of the incident, the parents said that the child is one month older than two years old.
Spirit Airlines stated on its website that it has implemented a mask policy in accordance with Biden’s executive order and other federal requirements. It requires all passengers to wear face masks when they are on the plane, and says that they can be removed only when the passengers eat, drink or take medicine.
Spirit told Insider that because the parents did not abide by the mask instructions, the company instructed the family to withdraw. The company stated that this was not captured in the video, but before the widely shared video was shot.
The airline stated that in the event of a passenger accident, boarding the entire aircraft is a standard agreement in the aviation industry. The company also stated that the couple initially refused to leave, adding that this was why all passengers were disembarked. Spiri said that if the family agrees to get off the plane, the rest of the passengers will stay on the plane.
“Newsweek” reported that after talking to the boss and agreeing to comply, the family set off on the same plane.
According to another video of the incident, the father in the incident said that a flight attendant did not re-board the plane. Spear said the crew was called out, but did not clarify whether this was a standard agreement for such situations.
Orlando police confirmed to Newsweek that they had been called.
A police spokesperson told Newsweek: “Just before noon today, our personnel received a general commotion involving a Spirit Airlines flight scheduled to take off from Orlando International Airport.” “After arriving, the officers saw the flight. We are in the process of boarding. Our officers are on standby and Spirit Airlines has solved this problem.”
In the past year, workers in airlines, food and retail industries have been required to enforce mask instructions among customers, and some of them are reluctant to comply. Since March 2020, the act of wearing masks has been largely politicized, and some Republicans have made the statement that the severity of the COVID-19 pandemic is not as serious as it seems.