Starbucks bathrooms will be open to anyone who wants to use them, whether they are paying customers or not, said Chairman Howard Schultz on Thursday.
Schultz made the following announcement of the rebellion over the way two black men were treated in a Starbucks ( in Philadelphia last month. )
The men asked to use the bathroom, but one employee told them that it was only for paying customers. When they sat in the store without ordering anything, the manager called the police and the men were arrested for trespassing. No fees have been submitted.
Starbucks has since apologized to the men and announced plans for additional racial bias training for his employees.
Next: Starbucks Will Close 8,000 US Stores for Racist Prejudice
"We do not want to be a public bath, but we will make the right decision 1
Schultz said the company currently has a "loose" policy of allowing only paying customers to use the bathroom, ultimately leaving the decision to the store manager.
But he said that the Philadelphia branch manager's policy and decision last month was "completely wrong in every way".
"It's the company that's responsible," he added.
Starbucks did not immediately respond to a request for further details on Schultz's announced change.
Related: Men say that they were arrested within minutes of their arrival in Philadelphia Starbucks
Starbucks has stated that it is on the afternoon of May 29th its 8,000 corporate owned businesses in the United States Staff will conclude about racial bias.
Training for approximately 175,000 workers "will be the largest type of training of its kind, perhaps one of our country's most systemic issues and issues," Schultz said.
CNNMoney (New York) First published May 10, 2018: 11:20 pm ET