"I appreciate the opportunity to listen to their concerns and sincerely apologize on behalf of Nordstrom," said Mr. Thomas in a statement after the meeting. "I also want to thank the young men for their professional approach to dealing with the local police and the police themselves."
Adolphus M. Pruitt II, President of the St. Louis Chapter of N.A.A.C.P. Those who met with friends after the episode said both the police and the men handled the situation perfectly. When the two employees were in the store, the friends discussed the departure, but decided that they would buy items to show that the employees were wrong, that they did not steal and that they had money, he said [1
The police realized that they were not thieves and let them go.
"They allowed them to tell their side of the story, and the police told their side of the story," Mr. Pruitt said Tuesday. "Today, it's remarkable, if we can repeat that as much as possible, boy, it would make my job easier."
While Mr. Pruitt said he was disappointed with the shop staff, he said he was out of the answer the company encouraged. "It shows that they are reacting in the right way," he said, comparing his reaction with Starbucks' after the arrest in Philadelphia.
But he added that recent cases underscore the need for racial racism training that Starbucks will perform one day later this month for workers in more than 8,000 stores in the United States. Nordstrom reviewed its employee policies and considered changes to training in its department stores as well as Nordstrom Rack's discount stores.
"Black children – black teenagers and black men – are viewed everywhere in retail outlets," Mr. Pruitt said. "What will they do that go beyond the employees in a business?"