As of Thursday evening, many Microsoft services, including Microsoft Teams and Xbox Live, have disrupted some users.
Microsoft’s Office 365 status page says “There are DNS issues affecting multiple Microsoft 365 and Azure services.” The page also says that Microsoft “rerouted traffic to our resilient DNS function and has seen an increase in service availability.” The company said that the DNS issue has the greatest impact on Microsoft Teams, although “other Microsoft 365 and Azure services may be affected.” The Microsoft 365 status account first confirmed the problem at 5:45 pm Eastern Time.
Microsoft rerouted traffic to our resilient DNS function, and saw an improvement in service availability. We are continuing to investigate the cause of the DNS problem. The next update will be provided within 60 minutes or if the event permits.
— Microsoft 365 Status (@MSFT365Status) April 1, 2021
The Xbox status page shows that many services have “serious interruptions”, including accounts, multiplayer games and cloud games.Microsoft’s @XboxSupport account says: “Any issues you see on the Xbox console related to party chat, matchmaking or sign-in are [sic] Currently under investigation” (6:55 PM EST). The account also retweeted the latest post from Outlander Twitter account for server issues.
We are currently investigating any issues related to party chat, matchmaking or login on the Xbox console.We will post an update here and https://t.co/PzAdjUFMJj
-Xbox Support (@XboxSupport) April 1, 2021
Microsoft did not immediately respond to a request for comment.
This is not the only recent Microsoft service outage. Microsoft Teams, Azure and other Microsoft 365 services were disrupted for approximately four hours on March 15.
Updated at 7:09 p.m., April 1st, U.S. Eastern Time: Added new tweets from Microsoft.