Apple announced a new Solo Loop strap with no buckle or buckle last week, but some customers found that if the strap ordered was not suitable, Apple would require them to return the entire Apple Watch. At the time, this felt like a confusing request-Apple Watch straps were designed to be interchangeable, so in theory, it should be easy to change one strap back to another without causing too much How troublesome.
But Apple confirmed edge It changes this policy so that you can change bands without having to hand over the rest of Apple’s watches to Apple online and in physical stores. Apple has also updated the size guide online to have a clearer understanding of how the wrist is measured:
Apple updated its Solo Loop size guide today. The actual numbers have not changed, but more detailed instructions and illustrations have been added to help you adjust the size correctly: pic.twitter.com/f4mMXFG0Pp
-Michael Steeber (@MichaelSteeber) September 23, 2020
According to some people, they have discovered that they can swap out an inappropriate strap without returning to the Apple Watch. Mcrums. This is a return experience of Eli Hodapp, executive officer of the game subscription service GameClub:
They also sent a free sports band and apologized. The agent kept saying: “We messed up, it’s on us.” And said, if I don’t have a return label, please keep the original braid that came with the watch. This is a complete shift compared to Monday’s reply. .
-Eli Hodapp (@hodapp) September 24, 2020
If your Solo Loop band is not suitable, you may need to chat with Apple Support; it sounds like they can help you.