Delta Air Lines was once known for its excellent operations, but the Atlanta-based airline now seems unable to consistently perform its scheduled operations during the holidays. How is this going?
Delta Air Lines cancels dozens of flights on Easter
So far, Delta Air Lines has cancelled 74 flights. In contrast, American Airlines has cancelled 5 flights and United Airlines has cancelled 1 flight. These operational problems are expected to continue until at least tomorrow, so don’t expect flights to return to normal tomorrow.
This is a large number of cancelled events, but to make matters worse, Delta seems to have let go of some problematic ceremonies during the holidays. Delta Air Lines’ Thanksgiving Depression led to more than 600 cancellations, mainly due to the coronavirus. Then, Delta Air Lines also cancelled dozens of flights during the Christmas period. Easter now…
Delta Air Lines temporarily suspends seat congestion
Delta Air Lines is the only major US airline that has always blocked all cabin seats, and we know that the airline will terminate this policy on May 1
I see both sides here, but my goodness, this is the wrong form:
- On the one hand, if you will encounter huge operational problems, I can understand that the top priority is to get as many people on the plane as possible.Delta Air Lines claims that “too many people” who traveled that day have been rebooked
- On the other hand, due to the seat restriction policy, many people are reluctant to book Delta or even pay
Delta Air Lines needs to do some substantive and proactive things for those who are not sitting next to the empty seats as promised, because this has become the airline’s focus of differentiation.
Why does Delta Air Lines have operational problems?
Delta Air Lines claimed that these cancellations were caused by “a variety of factors,” including:
- Vaccination of a large number of employees
- The pilot regained active status
From the most basic point of view, this boils down to the shortage of pilots:
- As a large number of pilots have retired and retired early, it is necessary to retrain pilots for new aircraft. This is not an overnight process.
- Delta does not have enough pilots to fly the right aircraft, especially narrow-body aircraft
- Under normal circumstances, this is not a problem, but it becomes a problem when Delta Air Lines tries to increase the capacity of the holiday
- This problem is exacerbated by Delta’s seat restriction policy, which allows airlines to provide far less capacity than competitors
What needs to be clear is that if Delta Air Lines cannot increase production capacity and the distribution is too thin, it is completely fair. The question is, why do airlines continue to over-arrange their time? This is the third time this has happened during the holiday. The airline promised to study after Thanksgiving, but it hasn’t yet.
Delta Air Lines had some major operational problems during Easter, as the airline cancelled dozens of flights due to a continuing shortage of pilots. In order to accommodate as many passengers as possible, the airline also suspended its typical seat congestion policy.
Obviously, it is a difficult time for airlines in terms of scheduling and staffing, but this is the third time this has happened to Delta Air Lines since the second half of last year, while the United States and United Airlines have not. How is this going?
Can anyone understand why Delta did not learn from its mistakes? Are there any OMAAT readers affected by these operational issues?
(Hat tip viewed from the wing)