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California’s troubled EDD director will retire



Officials said on Friday that the embattled California Employment Development Director will retire. According to an internal memo obtained from the KCRA 3 investigation, Sharon Hilliard, who was appointed as the director of EDD in February, will serve until December 31. Hilliard said in the memo: “Since the day I walked into the EDD building 37 years ago, I have been fortunate to be a member of the Employment Development Department (EDD) team.” “I was only 19 years old at the time. Looking back, I can’t imagine how lucky I would be to work with so many caring, strong and professional people and determined to provide the best service to California citizens. I announce with a sad heart that I will retire on December 31

, 2020. Industry Closed for several months, EDD has built up a large backlog and delays within the department, as well as large-scale EDD frauds across the country during the COVID-19 epidemic. These problems. In July, Governor Gavin Newsom ( Gavin Newsom) formed a strike team to investigate the agency’s outdated technology and propose changes to clear the backlog of orders. The report released in September stated that the problem with EDD lies in unattended call centers and new employees. The training is not enough to help the claimant. Hilliad oversees the changes to the strike team, which has promoted a method to simplify the identification of claimants to help clear the backlog of work. “I thank the salon’s service and would like to Served as a director before the pandemic. She paved the way for EDD to reset its culture and modernize the system at a critical moment. “This is a challenging time for the people of California. Sharon and her team have put in work during a period of unprecedented demand.” Hilliard said in several hearings with the legislature that they are performing work. Many of the team’s recommendations, but many other recommendations have not yet been implemented. History, but I believe I can retire now because I know the important way for EDD to succeed. Hilliard said in the memo. “Although this year is full of many challenges, we have achieved more than expected and can provide more improvements for our customers and employees. I thank all of you for your tireless personal sacrifices to achieve this goal. “From 2013 to 2019, he served as the chief deputy director of the Employment Development Department. Prior to that, she held multiple positions in the department since 1983. This is a developing story. Use KCRA 3 for the latest information .

Officials said on Friday that the beleaguered California Employment Development Director will retire.

According to an internal memo from KCRA 3 Investigates, Sharon Hilliard, who was appointed as the head of EDD in February, will remain in office until December 31. The replacement has not yet been named.

Hilliard said in the memo: “Since the day I walked into the EDD building 37 years ago, it has always been an honor for me to be a member of the Employment Development Department (EDD) team.” “I was only 19 years old at the time. When I get up, I can’t imagine how lucky I will be to work with so many caring, strong and professional people, determined to provide the best service to California citizens. With a sad heart, I announce from December 31, 2020 retirement.”

Sharon Hilliard

Since March, EDD has faced many criticisms, including the allocation of unemployment benefits to unemployed people affected by the new coronavirus, and the resulting public health restrictions that forced many industries to close for several months.

EDD has experienced a large backlog and delays within the department, as well as large-scale fraud against EDD across the country during the COVID-19 epidemic.

After these issues, some state lawmakers called for a thorough review of the resignations of EDD and Hilliard.

In July, Governor Gavin Newsom (Gavin Newsom) formed a strike team to investigate the agency’s outdated technology and proposed changes to clear the backlog. The report, released in September, stated that the problem with EDD was that the unattended call center and the training of new employees were insufficient to help the claimant.

Hilliad oversaw the changes to the strike team, which promoted a method to simplify the identification of claimants to help clear the backlog.

“I thank Sharon for his service and willingness to act as a director before the flu pandemic. She paved the way for EDD to reset its culture and modernize the system at a critical moment. “This is a challenge for the people of California. During the period, Sharon and her team put into work in an unprecedented demand period. ”

In several hearings with the legislature, Hilliard stated that they are implementing many recommendations of the task force, but many other recommendations have not yet been implemented.

Hilliard said in the memo: “In the past year, I have been committed to seeing the National Defense Forces during the most challenging period in the history of the Ministry of National Defense, but I believe I can retire now, knowing that the National Defense Forces are on the path to success. “Although this year is full of many challenges, we have provided unprecedented achievements for further improvement of our customers and employees. I thank all of you for your tireless personal sacrifices to achieve this goal.”

Hilliard served as the Chief Deputy Director of Employment Development from 2013 to 2019. Prior to this, she held various positions in the department since 1983.

This is a developing story. Use KCRA 3 to get the latest information.


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