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Amazon believes Prime Video customers do not own the purchased content



According to Amazon, Prime Video customers do not actually own the content they purchase on the streaming service.

Instead, the tech giant now argues that Prime Video customers are actually paying a limited license fee for “on-demand viewing indefinitely.”

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Amanda Caudel of Fairfield, California, brought Amazon to court in April for unfair competition and false advertising, accusing the company of “secretly retaining the right to terminate consumer access and use of video content at any time”

;, and on many occasions Do it all.

Cardel believes that the company deceives, misleads and deceives consumers by selling content at a much higher price while giving customers the impression that they own it. Her lawsuit states that the average price of Prime Video content is $14.99 per movie, while the price of renting the same content is only $5.99.

On Monday, Amazon filed a motion to dismiss her complaint on the grounds that she “has not charged an identifiable claim based on any legal theory” because she is not the victim.

“The plaintiff claimed that Amazon’s Prime Video service allowed consumers to purchase streaming or downloaded video content, which misled consumers, because sometimes if the holder of third-party rights revokes or modifies Amazon’s license, the video content may not be available in the future. Use.” Amazon wrote. “The complaint vaguely pointed out online comments about this alleged potential harm, but did not find any Prime Video purchases that the plaintiff himself could not purchase. In fact, all Main video content purchased by the plaintiff Still available. “

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The company stated that their policies are clearly stated in the terms of use of streaming services.

Amazon’s lawyer added: “Every time a user purchases digital content on Amazon Prime Video, they will be shown the most relevant agreement-Prime Video Terms of Use.” “These terms of use clearly stipulate that the buyer only gets the right to watch the video content. Limited license, and due to provider license restrictions or other reasons, purchased content may become unavailable.”

In addition, Amazon pointed out that since January 2016, all 36 products purchased by Calder are still available to her today, and since she filed a complaint, she has made at least 13 separate purchases.

“Even if the plaintiff repeatedly claimed that “If she knew that the content might not be accessible, then she would not buy from Amazon Prime” digital content, but she has done these three times between April 24 and 13, 2020. Thing. September 6, 2020,” the company said.

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Amazon also argued that it doesn’t matter whether Caudel or any other individual reads fine prints, because customers are still bound by it.

Amazon stated: “The merchant’s terms of service agreement in online shopping transactions is valid and enforceable if consumers have reasonable notice of the terms of service.” “The plaintiff noted [Conditions Of Use] And be bound by it. “

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Caudel’s lawyer, Michael Reese, said in a statement in FOX Business that Amazon’s argument that users do not own the purchased content “insults consumers who pay Amazon extra, which highlights how Amazon misleads consumption. By”.

Reese added: “We look forward to representing consumers and defending their right to deceive Amazon.”

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