Uber was sued in 2014 for discriminating against blind people and their guide dogs, and agreed to change this in a $2.6 million settlement two years later. But obviously, this didn’t happen completely.
Uber will now pay an additional $1.1 million to a blind woman who said she missed work, missed birthday celebrations, missed Christmas Eve church services, and was in the dark, in the rain, and other such humiliations Was excluded because the Uber driver refused to carry her and her dog on 14 different occasions-several of which occurred Rear Uber finally finalized the 2016 settlement agreement.
An arbitrator concluded this week: “Uber allows drivers who discriminate against people with disabilities to continue to drive undisciplined.” San Francisco Chronicle).
This line in the arbitrator’s report is also worth considering: “When Uber conducts investigations, in some cases, Uber investigators are trained to guide drivers in discovering non-discriminatory reasons for vetoing driving, and sometimes even “advocate”. Keep the driver. On the platform, despite complaints of discrimination.”
By the way, the woman Lisa Irving is suddenly not a millionaire. The arbitrator awarded her USD 324,000 in damages, and the rest (USD 805,313) was used for legal expenses, including attorney fees.She’s right chronicle About her dog and her memories, including a driver Have done He picked her up, then got angry about keeping dogs in the car and threatened to leave them on the side of the road. She said she was rejected at least 60 times.
Uber now has a special service form to solve the problem of service animals. “Are the animals refused service?” is the first question. This is Uber’s service animal policy.
You can read the full arbitrator’s decision below.